Delegated Administration

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 Account Owners have access to the Delegated Administration function.  This allows them to add, modify and deactivate users in TRACS.  They may add more Account Owners or Reps, and may choose exactly what access to allow them.  The Delegated Administration button is located on the left hand menu for Account Owners only.

 

 

 

Click on the  button.  You may now add, modify or deactivate a TRACS user.

 

Add a User

 

To add the new user, click the ‘Click Here’ link.

 

Then enter the user’s name, select their role, and, if they are an account representative, select their privilege.  If they are an account owner, they get full access.

 

 

Click  to request the new delegate.   Note:  There are maximums set for number of owners and representatives on each account.  If you have reached your maximum you will be given an error message indicating this.

 

When successful, you will see a page with important enrolment information for the user you have delegated.  This is the only time you will see this page.  Do not close it before printing or recording the important information on it.

 

 

Click  to view a Printer Friendly version of this page.  Then print out the printer friendly version and pass it on to your delegate.  They will use the PIN provided on the page to enrol into your account.  Also note the expiry date of the PIN.  The delegate must enrol on or before this date or the PIN will expire; if the PIN expires you will have to repeat this process to get them another PIN.  Please see the following for help on enrolling the new user:

 

If the user has never used TRACS before:

 

Go to http://www.finance.gov.ab.ca/tracs/help.html

 

If the user has already enrolled into other accounts in TRACS and this is an additional enrolment:

 

See the Account Enrolment topic in the Main Menu of help topics.

 

If you go back to your Account Landing Page, or to Delegated Administration, you will see the new user listed as a user who has not yet enrolled.  They will remain in pending status until they enrol.

 

 

 

Modify a User

 

You can modify users from either the Account Landing Page or Delegated Administration, by simply clicking on the name of the user you wish to modify.  You cannot modify yourself.  You also cannot modify any users who are in pending status.

 

 

Click on the name of the user you wish to modify.  You will be taken to a screen that shows the users’ role and privileges.

 

 

You can change the user’s role and/or privileges.  When you are done click the  button. 

 

Note:  You cannot change an account owner to an account representative, or vice versa, if the account is already at the maximum number of that role. 

 

If successful you will get a confirmation message.

 

 

You will also see your name listed beside that user under the ‘Modified By’ heading.

 

Deactivate a User

 

If there is a user you want to prevent from accessing an account within TRACS, you must deactivate them.  Note that deactivating a user in one account will only apply to that account.  If the user has access to other accounts they will still be active in them.  The option to deactivate a user is in the same place where you can modify a user.  Select the user’s name from the list of users who have access to the account.

 

 

You will be taken to a screen that shows the users’ roles and privileges.  Check the ‘Deactivate User’ checkbox and click .

 

 

 

If successful you will get a confirmation message.

 

 

 

After the change you will see their status set to inactive, and your name listed in the ‘Modified By’ heading.  Now the user will not see this account when they log into TRACS.  If you accidentally deactivate a user simply click on their name again and uncheck the ‘Deactivate a User’ check box.